Contact & Refund Policy
The best way to ensure that your cancellation will be recorded and applied to our policies outlined below, is to email us at:
Tuition is due in full at the time of registration. If Kinesthetic Edge cancels your workshop, a full refund will be issued. If you must cancel after registering, please allow at least 2 days advance notice. If you provide two days notice you will have the option of transferring your tuition to another workshop, or requesting a full refund. If you need to cancel the same day as your workshop, please email us ASAP. You will have two days to decide if you would like to transfer your tuition to another workshop. If you choose not to to transfer registration to another program, you will be given a refund minus a 25 dollar late notice of withdrawal fee. If you do not show up for your scheduled workshop and fail to provide notice via email prior to the workshops start time, you will forfeit any refund or transfer rights.
Last updates January 6, 2015 at 11:44 am EST
Private Lesson tuition is due in full and in advance, or at the time of your first lesson. If you must cancel a lesson, please give at least 48 hours notice. We will reschedule your lesson at a mutually agreeable time. If you need to cancel the same day as a lesson, you will have the option of rescheduling the same week, or conducting your lesson via teleconference without penalty. The latter option requires only a working telephone that can be set to a speaker phone function. You may find this a convenient option for weather related cancelations. If you fail to show up for a lesson or give less than two hours advance notice, you will be charged in full. If Kinesthetic Edge must cancel your program, you will be given a refund at the pro-rated amount of any lessons remaining in your package.
There are no refunds for digital products. If you have trouble with your digital file or do not receive your link after purchase, please contact us, or the affiliate through which you purchase the product ASAP.